Building a Culture of Respect : Managing Bullying at Work.
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Noreen Tehrani
- ناشر : London : CRC Press
- چاپ و سال / کشور: 2001
- شابک / ISBN : 9780203302262
Description
Book Cover; Title; Contents; List of contributors; Foreword by Lord Monkswell; Preface; Acknowledgements; Origins and problems; Origins of bullying: theoretical frameworks for explaining workplace bullying; Organisational responses to workplace bullying; Trauma, duress and stress; Victim to survivor; Size of the problem; Social psychology of bullying in the workplace; Monitoring bullying in the workplace; Imperative to act; Dignity at work: the legal framework; The way forward; A proactive approach; A total quality approach to building a culture of respect. Don't suffer in silence: building an effective response to bullying at workIssues for counsellors and supporters; Issues for general practitioners; Bullying is a trade union issue; Building a culture of respect: issues for future consideration; Index.
Bullying appears to be an increasing problem in the workplace. It is estimated that five million workers are bullied each year. This book addresses why these behaviours occur, how their occurrence can be reduced and how to help the victims.
