Really managing health care, 2ed th.
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Valerie Iles
- ناشر : Buckingham ; Philadelphia : Open University Press
- چاپ و سال / کشور: 2006
- شابک / ISBN : 9780335194148
Description
The art of getting things done 5 Three basic rules for managing people 7 Principles and practice of giving feedback 12 Management by walking about 16 Helping your manager to help you 20 Applying the three rules in different settings 20 Managing teams 21 Motivation and personality 24 Concluding thoughts Professions in health care 38 Sharing responsibility 38 What makes a profession a profession? 40 Defining health and care 42 Differences in status between professions 44 Other ways of thinking about the dynamics within and between professions 47 Causes of misunderstanding between professionals 55 Working effectively with other professions 63 Concluding thoughts: synergy Making the most of resources 89 Efficiency 90 Quality management 91 Understanding money 105 Concluding thoughts: using resources effectively and efficiently