Handbook of human factors testing and evaluation 2nd ed

Preface xi Contributors xv PART I. TOOLS AND TECHNIQUES 1 Introduction 1 1 Human Factors Testing and Evaluation: An Historical Perspective 5 Thomas G. O’Brien and David Meister 2 The Role of Human Factors Testing and Evaluation in Systems Development 21 Samuel G. Charlton and Thomas G. O’Brien 3 Selecting Measures for Human Factors Tests 37 Samuel G. Charlton 4 Test Documentation: Standards, Plans, and Reports 55 Thomas G. O’Brien and Thomas B. Malone vii Contents 5 Human Performance Testing 79 Douglas H. Harris 6 Measurement of Cognitive States in Test and Evaluation 97 Samuel G. Charlton 7 Psychophysiological Test Methods and Procedures 127 Glenn F. Wilson 8 Measurement in Manufacturing Ergonomics 157 Brian Peacock 9 Mock-Ups, Models, Simulations, and Embedded Testing 181 Valerie J. Gawron, Thomas W. Dennison, and Michael A. Biferno 10 Questionnaire Techniques for Test and Evaluation 225 Samuel G. Charlton 11 Testing the Workplace Environment 247 Thomas G. O’Brien PART II. APPLICATIONS 279 Introduction to Applications Chapters 279 12 Human Factors Testing and Evaluation in Commercial Airplane Flight Deck Development 283 Alan R. Jacobsen, Brian D. Kelly, Darcy L. Hilby, and Randall J. Mumaw 13 Maritime Applications of Human Factors Test and Evaluation 303 Anita M. Rothblum and Antonio B. Carvalhais 14 Human Factors Testing in the Forest Industry 319 Richard J. Parker, Tim A. Bentley, and Liz J. Ashby 15 Human Factors Testing Issues in Road Safety 341 Samuel G. Charlton, Brett D. Alley, Peter H. Baas, and Jean E. Newman viii CONTENTS 16 Human Factors Evaluation of Hybrid Human-System Interfaces in Nuclear Power Plants 363 John M. O’Hara, William F. Stubler, and James C. Higgins 17 Generative Search in the Product Development Process 387 Marty Gage, Elizabeth B.-N. Sanders, and Colin T. William 18 Usability Testing 403 Stephen D. Armstrong, William C. Brewer, and Richard K. Steinberg 19 Operability Testing of Command, Control, Communications, Computers, and Intelligence (C4I) Systems 433 Lyn S. Canham 20 Ergonomics, Anthropometry, and Human Engineering 457 Aernout Oudenhuijzen, Peter Essens, and Thomas B. Malone 21 Training Systems Evaluation 473 Jerry M. Childs and Herbert H. Bell 22 Epilogue: Testing Technology 511 Samuel G. Charlton Author Index 517 Subject Index 527