Tourism, security and safety : from theory to practice

Contents List of Contributors ix Prologue xiii Abraham Pizam and Yoel Mansfeld 1. Toward a Theory of Tourism Security 1 Abraham Pizam and Yoel Mansfeld Section I: Tourism, Terrorism, and Civil Unrest Issues 29 Yoel Mansfeld and Abraham Pizam 2. A Social Theory of Terrorism and Tourism 33 Peter E. Tarlow 3. War, Terror, and the Tourism Market in Israel 49 Aliza Fleischer and Steven Buccola 4. Fiji Islands: Rebuilding Tourism in an Insecure World 67 Brian King and Tracy Berno Section II: Tourism and Crime Issues 83 Yoel Mansfeld and Abraham Pizam 5. The Growth of the Caribbean Narcoeconomy: Implications for Tourism 87 Jerome L. McElroy vi 6. Do Incidents of Theft at Tourist Destinations Have a Negative Effect on Tourists’ Decisions to Travel to Affected Destinations? 105 Judy Holcomb and Abraham Pizam 7. The Tourist and His Criminal: Patterns in Street Robbery 125 Dee Wood Harper Section III: Tourism and Safety Issues 139 Yoel Mansfeld and Abraham Pizam 8. Recovering from SARS: The Case of Toronto Tourism 143 Geoffrey Wall 9. Risk Management for Australian Commercial Adventure Tourism Operations 153 Damian Morgan and Martin Fluker 10. The Effect of Disaster on Peripheral Tourism Places and the Disaffection of Prospective Visitors 169 Wilson Irvine and Alistair R. Anderson 11. Safety and Security Issues Affecting Inbound Tourism in the People’s Republic of China 187 Zélia Breda and Carlos Costa 12. When Wildlife Encounters Go Wrong: Tourist Safety Issues Associated with Threatening Wildlife 209 Gianna Moscardo, Matthew Taverner and Barbara Woods Section IV: Tourism and Crisis-Management Issues 229 Yoel Mansfeld and Abraham Pizam 13. Public Relations and Advertising Strategies for Managing Tourist Destination Image Crises 233 Eli Avraham 14. A Comparative Assessment of Three Southeast Asian Tourism Recovery Campaigns: Singapore Roars: Post SARS 2003, Bali Post–the October 12, 2002 Bombing, and WOW Philippines 2003 251 David Beirman 15. The Role of Security Information in Tourism Crisis Management: The Missing Link 271 Yoel Mansfeld Contents Contents vii 16. Crisis Management and Recovery: How Washington, DC Hotels Responded to Terrorism 291 Greg Stafford, Larry Yu and Alex Kobina Armoo 17. Hospitality Crisis Management Practices: The Israeli Case 313 Aviad Israeli and Arie Reichel 18. Tour Operators and Destination Safety 335 Nevenka Cavlek Summary and Conclusions 353 Yoel Mansfeld and Abraham Pizam Index 355