Reliability technology, human error, and quality in health care

Introduction Need for Reliability Technology, Human Error Studies, and Quality in Health Care History Facts and Figures Terms and Definitions Useful Information on Reliability Technology, Human Error, and Quality in Health Care Problems References Basic Mathematical Concepts Introduction Range, Arithmetic Mean, and Standard Deviation Boolean Algebra Laws and Probability Properties Basic Probability-Related Definitions Probability Distributions Laplace Transform Definition, Common Laplace Transforms, Final-Value Theorem, and Laplace Transforms' Application in Solving First-Order Differential Equations Introduction to Reliability Technology, Human Error, and Quality Introduction Bathtub Hazard ate Curve Commonly Used Formulas in Reliability Analysis Reliability Configurations Reliability Analysis Methods Human Error Facts, Figures, and Causes Human Error Classifications Human Error Analysis Methods Human Error Data Sources Factors Affecting Product Quality and Services Quality Assurance System Tasks Total Quality Management versus Traditional Quality Assurance TQM lements and Obstacles to TQM Implementation Medical Device Safety and Quality Assurance Introduction Medical Device Safety versus Reliability and Types of Medical Device Safety Medical Device-Related Safety Requirements and Safety in Device Life Cycle Safety Analysis Tools for Medical Devices and Considerations for Selecting Safety Analysis Methods Regulatory Compliance of Medical Device Quality Assurance and Program for Assuring Medical Device Design Quality Methods for Medical Device Quality Assurance Medical Device Software Quality Assurance and Risk Assessment Introduction Medical Device Software Failure Examples Classifications of Medical Software Framework for Defining Software Quality Assurance Programs in Medical Device Manufacturing Organizations Software Design, oding, nd Testing Software Metrics Risk Management Definition and Program Steps Factors in Medical Device Risk Assessment Integrating Risk Assessment into Medical Device Design Control Medical Device Risk Assessment-Related Data Problems References Medical Device Maintenance and Sources for Obtaining Medical Device-Related Failure Data Introduction Medical Equipment Classifications Medical Equipment Maintenance Indexes Medical Equipment Computerized Maintenance Management Systems Mathematical Models for Medical Equipment Maintenance Medical Device-Related Failure Data Sources Organizations for Obtaining Medical Device-Related Failure Data Medical Device Failure-Related Data 6.9 Problems Human Error in Health Care Introduction Human Error in Health Care-Related Facts, igures, nd Examples Human Error in Medication Human Error in Anesthesia Human Error in Medical Devices Human Error in Miscellaneous Health Care Areas Useful Guidelines to Prevent Occurrence of Human Error in Health Care Problems References Health Care Human Error Reporting Systems and Models for Predicting Human Reliability and Error in Health Care Introduction Key Points Associated with Current Event Reporting Systems and Methods Practiced in Such Systems Health Care Human Error Reporting Systems Medical and General Human Error-Related Data Model I: Human Reliability in Normal Work Environment Model Ii: Human Reliability in Fluctuating Work Environment Model III: Human Reliability with Critical and Non-Critical Human Errors in Normal Work Environment Problems Patient Safety Introduction Facts and Figures Patient Safety Goals Patient Safety Culture and Its Assessment Patient Safety Program Patient Safety Measure Selection and Patient Safety Measures and Analysis Methods Patient Safety Organizations Introduction to Quality in Health Care Introduction Reasons for Escalating Health Care Costs and Quality Dimensions of Today 's Health Care Business Health Care Quality Goals and Their Associated Strategies Health Care and Industrial Quality Comparisons and Quality Improvement versus Quality Assurance in Health Care Institutions Common Health Care Administrators' Appeals for Total Quality and Physicians ' Reactions Steps for Improving Quality in Health Care Implementation of Six Sigma Methodology in Hospitals and Its Advantages and Implementation Barriers Quality Indicators for Use in Hospital Departments Quality Methods for Use in Health Care Introduction Group Brainstorming Cause-and-Effect Diagram 11.4 Quality Function Deployment Process Flow Diagram Affinity Diagram Check Sheet Force Field Analysis Multivoting Pareto Chart Scatter Diagram Control Chart Problems References Bibliography Index