بگو منظور شما چیست آنچه شما می خواهید: راهنمای بازرگان را به ارتباط مستقیم Say What You Mean Get What You Want: A Businessperson's Guide to Direct Communication
- نوع فایل : کتاب
- زبان : انگلیسی
- نویسنده : Judith C. Tingley Ph.D.
- چاپ و سال / کشور: 1996
- شابک / ISBN : 0814479049, 9780814479049, 9780814424339
Description
Explaining how to be assertive in business, this text describes what to do in situations such as: giving and receiving feedback; expressing opinions; asking for what you want; dealing with rejection; delegating responsibility; and expecting accountability. The book provides examples of typical workplace communications scenarios, as well as two self-tests to help readers assess their present levels of directness. Readers will discover eight steps for effective communication and learn how to evaluate their goals from a communication standpoint.
