تاثیر تعدیل کننده رفتار شهروندی سازمانی بر تأثیر تعهد سازمانی، رهبری تحول گرا و انگیزه کاری بر عملکرد کارکنان Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance

1. INTRODUCTION The role of the Regional Secretariat apparatus is to assist the implementation of the activities led by the Regional Secretariat which is subordinate and accountable to the Regional Head. The tasks of Regional Secretariat are to assist the Regional Head in implementing the governance, administration, organization and management as well as to provide administrative services to all local government agencies. Therefore, every employee working in the scope of the Regional Secretariat is required to work in a professional manner, in accordance with their competence, responsibly and innovatively in providing services, committed to carry out the tasks as well as highly motivated in establishing the synergy with the elements of SKPD (Regional Government Agencies), so that the organization of regional government can be held properly, effectively and efficiently in providing services to the public. The main problem which is recently spotted on the performance of government agencies, is the emergence of a democratic climate in the government in terms of empowering employees to improve work motivation, so that the people begin to question the value they will receive for the services performed by each agency within the scope of the provincial government of Papua, as well as within the scope of the regional government agencies of Jayapura District and Jayapura Municipality. In addition, all this time, the measurement conducted on either the level of success or of failure of government agencies in carrying out their duties and functions is difficult to conduct objectively in which the difficulty is due to the lack of a performance measurement system that can inform the level of success of a government organization. In addition to the role of transformational leadership, there is a need to see the employee motivation factor on the improvement of employee performance because the employee performance will be improved if it is supported on high employee motivation related to the job. Employees certainly have their own needs and interests which should be fulfilled. Those encourage the employees to carry out their activities in an organization, with an expectation to realize their own individual needs and interests, and conversely, the activities can provide benefits to the organization. Therefore, it is also important for the organization to pay attention to the aspect of motivation of the employees in order to prevent the organization losing its qualified individuals. This study associates between performance and leadership, commitment, motivation, and OCB. In the whole work, the members determine the success, so that there should be various efforts made to improve the organizational productivity which should be started from the improvement of productivity of the members. Therefore, an understanding on organizational behavior becomes very important in order to improve performance.